- Telephone & E-mail consultation on your IT environment (PC, SW, Routers, PABX, Servers, FW, CCTV, NAS etc.)
- Regular operation & maintenance support (Optional service)
- Onsite Support (Standard: 2hours/month)
- General IT Information help desk
- Log management and reporting of support history
- 24/7 Telephone & E-mail support (Optional service)
- Stationed engineering (Optional service)