- Telephone & E-mail consultation on your IT environment (PC, SW, Routers, PABX, Servers, FW, CCTV, NAS etc.)
 - Regular operation & maintenance support (Optional service)
 - Onsite Support (Standard: 2hours/month)
 - General IT Information help desk
 - Log management and reporting of support history
 - 24/7 Telephone & E-mail support (Optional service)
 - Stationed engineering (Optional service)